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Asian Journal of Management
ISSN: 2321-5763(Online), 0976-495X(Print)
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Role of Employee Engagement in Work Outcomes: A Comparative Study on Public Vis-à-Vis Private Banks
Richa Aishwarya Jogi
Richa Aishwarya Jogi1, Dr. A.K. Srivastava2*
1Research Scholar, Dr. C.V. Raman University, Kargi Road, Kota, Bilaspur
2Professor and Director, Institute of Management, Pt. Rravishankar Shukla University, Raipur
The banking sector has been emphasising the focus on Employee Engagement concerns as the competition has emerged with entry of private banks in the industry in terms of services, returns, facilities, working hours, technology etc. during the recent few years. The environmental change has not only been caused a change in the consumer behaviour but also the employee behaviour as well. While Employee Engagement is determined by individual and organisational factors, it determines the work outcomes. The paper aims at conducting a study on the outcomes of Employee Engagement at the banks of public sector in comparison to private sector. The study is expected to contribute to the human resource policy makers of bank organisations so that the work outcomes of the employees’ effort may be enhanced.
Employee Engagement, Job Satisfaction, Organisational Commitment, Organisation Citizenship Behaviour, Banking Sector.
Richa Aishwarya Jogi, A.K. Srivastava. Role of Employee Engagement in Work Outcomes: A Comparative Study on Public Vis-à-Vis Private Banks. Asian J. Management; 6(2): April-June, 2015 page 135-140.
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