Volume No. :   9

Issue No. :  1

Year :  2018

ISSN Print :  0976-495X

ISSN Online :  2321-5763


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Impact of Conflict Management At Workplace: A Methodological and Thematic Review



Address:   Alok Mishra1, Ashish Chaudhary1, Hiren Sharma1, Smita Mehendale2
1MBA Student, Symbiosis Institute of Management Studies, Symbiosis International (Deemed University), Pune, Maharashtra, India,
2Assistant Professor, Symbiosis Institute of Management Studies, Symbiosis International (Deemed University), Pune Maharashtra, India,
*Corresponding Author
DOI No: 10.5958/2321-5763.2018.00135.X

ABSTRACT:
Conflicts are a routine phenomenon in every organizations. With the current workforce coming from diverse cultural and educational backgrounds along with demanding performance parameters necessitating cross functional teams, conflicts are an integral part of our work life and hence a critical area for ongoing research. A systematic review of literature methodology has been adopted in this article to identify the methodologies used and thrust areas on which substantial research in conflict management has been conducted in the past. In all 30 articles were reviewed and resulted in four major themes emerging namely -impact of conflict management on performance, achieving goals, styles of conflict management, effective management of conflicts. Methodological review brought to light the predominant qualitative research in this area along with other fragmented approaches. For contemporary understanding of conflict management, quantitative research and theory based approach are needed for expanding our knowledge and resolutions of conflict in our evolving workplaces.
KEYWORDS:
Conflict Management, Conflict Management Styles, Systematic Literature Review Methodology, Methodological Review, Thematic Review.
Cite:
Alok Mishra, Ashish Chaudhary, Hiren Sharma, Smita Mehendale. Impact of Conflict Management At Workplace: A Methodological and Thematic Review. Asian Journal of Management. 2018; 9(1):853-858.
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