Volume No. :   11

Issue No. :  1

Year :  2020

ISSN Print :  0976-495X

ISSN Online :  2321-5763


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Internet Technology and Indian Banking Sector



Address:   Dr. R. Shridhar1, Akshita Sharma2
1Vice Chancellor, Kalinga University, Atal Nagar, Raipur (C.G.)
2Assistant Professor (Management), Kalinga University, Atal nagar, Raipur (C.G.)
*Corresponding Author
DOI No: 10.5958/2321-5763.2020.00019.0

ABSTRACT:
Banking system plays a very important role in the Indian economy. It is like a central nerve to a nation’s economy as it caters to the financial needs of credit in all the domains of the society. The growth and advancements in technology has led to a paradigm shift in the entire banking operations and systems. Further the development of e-banking created a massive change in terms of fulfilling customers’ divergent needs. The two fold objectives of current budget, namely, demonetization and GST, purely depend on digital banking. The present study explores the influence of technology in banking sector among customers by reviewing the relevant literature from the earlier studies. An in-depth study on the impact of technology in banking, reveals the factors such as, effectiveness of data management, value added services, level of knowledge and awareness, security, safety, service quality, productivity, and profitability.
KEYWORDS:
Core Banking; Mobile Banking; E-Banking; ATM; Phone Banking; Vendor Management System.
Cite:
Dr. R. Shridhar, Akshita Sharma. Internet Technology and Indian Banking Sector. Asian Journal of Management. 2020; 11(1):120-124.
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