Asian Journal of Management

ISSN

2321-5763 (Online)
0976-495X (Print)


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Role of Information Technology on CRM Implementation in selected Industries

Author(s): Adireddy Sakunthala

Email(s): drshakuntala2014@gmail.com , asakunthala@hyd.amity.edu

DOI: 10.5958/2321-5763.2020.00063.3

Address: Dr. Adireddy Sakunthala*
Associate Professor, Amity Global Business School, Hyderabad, Telengana.
*Corresponding Author

Published In:   Volume - 11,      Issue - 4,     Year - 2020


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Cite this article:
Adireddy Sakunthala. Role of Information Technology on CRM Implementation in selected Industries. Asian Journal of Management. 2020;11(4):413-418. doi: 10.5958/2321-5763.2020.00063.3

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Asian Journal of Management (AJM) is an international, peer-reviewed journal, devoted to managerial sciences. The aim of AJM is to publish the relevant to applied management theory and practice...... Read more >>>

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DOI: 10.5958/2321-5763 


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Asian Journal of Management (AJM) (ISSN: print- 0976-495X; online- 2321-5763) is an international, peer-reviewed journal, devoted to managerial sciences. The aim of AJM is to publish the relevant to applied management theory and practice and identify both a compelling practical management issue and a strong theoretical framework for addressing it. AJM publishes Original Research Articles, Short Communications, Review Articles in all areas of managerial sciences. Topics covered are: Strategic Management; Services Management; Health Service Management; Education Management; Operations Management; Organizational Analysis; Financial Management; Organizational Planning; Policy Making and Decision Making; Ethics in Business; Motivation; Globalization; Training and Development; Recruitment and Selection; Industrial Relations; Virtual Technology; Change Management; Business Accounting Initiatives; Partnership Development; Organizational Behavior; Flexibility; Marketing Management; Operational Management; Financial Management; Pharmaceutical Management.    
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