Impact of
Organizational Commitment on Turnover Intention:
An Empirical
Study on Faculty Members of Technical Education Institutes of India
Saket Jeswani1, Shivangi Jaiswal2
1Reader, Department of Management Studies, Rungta College of Engineering and Technology,
Bhilai, Chhattisgarh
2Student, Department of Business
Administration, Shri Shankaracharya
Institute of Technology and Management, Bhilai,
Chhattisgarh
*Corresponding Author E-mail: saketjeswani@gmail.com;
shivangi.j08690@gmail.com
ABSTRACT:
This
study aims to determine the impact of organizational commitment on turnover
intention among faculty members of technical education institutes of India.
Organizational Commitment is considered as the independent variable and
Turnover Intention is considered as the dependent variable. A survey-based exploratory and causal research design was used. A 15 items instrument was
generated comprising of 4 items for each of the three independent variables
i.e. Affective, Continuance and Normative Commitment and three items for
dependent variable i.e. turnover intention. The data was collected from faculty
members of selected technical educational institutes of India through structured
questionnaires. Principal component analysis with varimax
rotation was used to determine the validity and Cronbachs
coefficient alpha to determine the reliability of the instrument. Regression
analysis was used to determine the causal relationship between both the
independent anddependent variables. The study also
aims to suggest strategies to minimize the faculty turnoverto
the management of technical education
institutes of India.
KEYWORDS:
Organizational
Commitment, Turnover Intention, Faculty Members, Technical Education
Organizational
commitment is the relative strength of an individuals identification with, and
involvement in, a particular organization. Mowday et al. (1982) mentioned three
characteristics of organizational commitment: (1) a strong belief in, and
acceptance of, the organizations goals and values, (2) a willingness to exert
a considerable effort on behalf of the organization, and (3) a strong intent or
desire to remain with the organization.
Employee commitment is
important because high levels of commitment lead to several favorable
organizational outcomes. Fostering organizational commitment among the
faculty members is important because, faculty members that are highly committed
stay longer, perform better, miss less work, and engage in organizational
citizenship behaviors.
Faculty members who are not committed to their work place are
likely to put less effort in the classroom as compared
to faculty members with high levels of commitment. This would adversely affect student
learning and achievement in particular and standard of education in the country
in general. Moreover, high turnover among faculty members, especially when good
faculty members quit, can have high costs and implications for the education
system. This is because good quality faculty
members take
with them their research, teaching skills, and experience. Other costs include
the time involved in recruitment, selection, and training of new faculty;
advertising expenses; and increased workloads for existing faculty. With the
emergence of private sector institutions, the demand
for talented faculty members has increased, and institutions are now constantly
looking for talented faculty members and are willing to pay them very attractive
compensation packages. This is likely to make it harder for the institutions to
retain their faculty members. Because of these changes in the education sector,
institutions will have to work hard to create an environment that would enable
them to attract new faculty and retain their best faculty members. Faculty
members who are committed to their respective institutions are more likely not
only to remain with the institution but are also likely to exert more effort on
the behalf of the organization and work towards its success.
Moreover, research
studies have provided evidence of a positive correlation between organizational
commitment and turnover intention (Meyer, Paunonen, Gellatly, Goffin, and Jackson,
1989). The literature suggests that individuals become committed to
organizations for a variety of reasons, including an affective attachment to
the values of the organization, a realization of the costs involved with
leaving the organization, and a sense of obligation to the organization (Meyer
and Allen, 1997). Tang et als
(2000) study confirmed the link between commitment and actual turnover and Griffeth et als (2000) analysis
showed that organizational commitment was a better predictor of turnover than
overall job satisfaction.
Therefore, the aim of this study is to explore the concept of
organizational commitment and examine its impact on turnover intention of
faculty members of technical education institutes in India.The
study would also provide guidelines to the technical education institutes to
control the turnover of faculty members in India.
LITERATURE
REVIEW:
Commitment is an individuals desire to remain focused and
attached to his work. Organizational
commitment is perceived as an attitude of association to the organization by an
employee, which leads to certain job-related outcomes. Organizational
commitment is measured through three tools; affective, continuance and
normative commitment (Meyer and Allen, 1990; Dunham, Grube
and Castaneda, 1994). Allen and Meyer (1991) argued that affective, continuance
and normative components of commitment are separable; conceptually and
empirically. Each of the three forms of commitment is equally important and
useful. Continuance Commitment refers to an employees organizational
commitment because of the work-relationships and other benefits; whereas Normative Commitment deals with the
sense of obligation of an employee, based on his values and norms.
Organizational commitment is an important aspect in management
literature. It refers to the state in which people sense loyalty with their
respective organization, aligned themselves with organizational goals and value
it (Lambert, Hogan, and Griffin, 2007; Fang, 2001).Mathieu and Zajac (1990) articulated that organizational commitment has
a negative relationship with the employee volunteer turnover intention.
Employees having high level of Organizational Commitment are less expected to
intend to quit than employees who are relatively uncommitted (Joiner, Bartram
and Garreffa 2004; Kraut, 1975; Near, 1989). Above
discussion supports the hypothesis that organizational commitment has inverse relationship
with the turnover intention of employees.
A review of research literatureon
organizational commitment by Meyer and Allen (1991), and corroborated by
Dunham, Gruba and Castaneda (1994), identified three
types of organizational commitment namely Affective, Continuance and Normative, which are explained below.
Affective Commitment
It is defined as the employee's
positive emotional attachment to the organization. An employee who is
affectively committed strongly identifies with the goals of the organization
and desires to remain a part of the organization. This employee commits to the
organization because he/she wants to.
Continuance Commitment
The individual commits to the
organization because he/she perceives high costs of losing organizational
membership (Becker's 1960), including economic costs (such as pension accruals)
and social costs (friendship ties with co-workers) that would be incurred. The
employee remains a member of the organization because he/she "has
to".
Normative Commitment
The individual commits to and
remains with an organization because of feelings of obligation. These feelings
may derive from many sources. For example, the organization may have invested
resources in training an employee who then feels a 'moral' obligation to put
forth effort on the job and stay with the organization to 'repay the debt.' It
may also reflect an internalized norm, developed before the person joins the
organization through family or other socialization processes, that one should
be loyal to one's organization. The employee stays with the organization
because he/she "ought to".
Turnover Intention
Turnover intention is considered to be as cognitive process of
thinking, planning, and desiring to quitjob (Mobley,
1977). Desire to leave and the intent to quit are considered to be
dissimilar (Mobley,1977). Fishbein (1967) has used an
expression attitude toward the act which describes the feeling of a person
towards the act of quitting. In this study we focused one predictors
organizational commitment to analyze the turnover intentions of employees in
technical educational institute.
Turnover intention is defined as an employees decision to leave
an organization voluntarily. When turnover rate increase in an organization, it
will reduce its reputation and increase the cost of rehiring new staff (Liu et
al., 2010). Turnover intention is a main problem which is common in every type
and size of an organization and is serious issues especially in the field of
Human Resource Management. Furthermore, turnover is very costly for an
organization especially advertising, recruiting, selecting, hiring and training
needed for the newcomers. So, when an employee leaves an organization, the
remaining employees need to do more task and responsible for duties. This will
cause the employees to reduce their commitment and increase the turnover
intention in the organization (Foon, Leong and Osman, 2010).
Organizational
commitment and turnover intention are important to study because high level of
commitment and low level of turnover intention culminate in favorable
organizational outcomes. Hundreds of studies have proved that organizational
commitment is positively correlated with job performance (Meyer et al., 1989),
job satisfaction (Porter et. al.1974), motivation (Mathieu and Zajac, 1990) and organizational citizenship behavior (Riketta, 2002) while negatively associated with turnover (Khatri and Fern, 2001) and absenteeism (Farrell and Stamm, 1988).
The main focus of this study is on how commitment influences turnover
intention; that is how commitment affects faculty turnover and the intention to
discontinue employment with the organization. It is means highly committed
employees wish to remain with their employment. Large numbers of research
support the idea that organizational commitment has strongly associated with
turnover. Organizational commitment has been considered as one of the most
important predictors of turnover and intention to leave. It was found that
employees who were more committed to their organizations had lower intention to
leave than those with lower organizational commitment in the organizations (Mowday, Porter & Steers, 1982).
Research
Objectives
The main objective of this research is to study about the turnover
intention of faculty members of technical education institutes of India. For
the purpose of this study, the following research objectives are set:
1. To identify the predictors of
organizational commitment among faculty members of technical education
institutes of India.
2. To analyze the impact of
predictors of organizational commitment on turnover intention of faculty
members of technical education institutes of India.
3. To suggest various strategies to
enhance commitment and employee retention of faculty members of technical
education institutes of India.
Research Variables
An appropriate instrument is required for survey in order to
conduct the study properly. The instrument needs some base and background.
Table 1 depicts the Independent & Dependent Variables of the study.
Table 1: Independent and Dependent
Variable |
|||
Independent Variables |
Concept |
Source |
Dependent Variable |
Organizational commitment |
Allen and Meyer (1990) describe commitment as a
psychological state that binds the individual to the organization. |
Meyer and Allen (1991), Porter et al. (1974), Koch and
Steers (1978), Guest (1991) |
Turnover Intention |
Affective Commitment (Psychological attachment to organization) |
According to Meyer and Allen(1993) Affective commitment is defined as
the emotional attachment, identification, and involvement that an employee
has with its organization and goals |
Meyer and Allen (1991) |
Organizational
commitment |
Continuance
Commitment (Costs associated with leaving the organization) |
According to Meyer and Allen
(1988), continuance commitment is predicated upon the employees pragmatic
assessment of the costs and benefits of remaining with a given organization. |
||
Normative
Commitment (Perceived
obligation to remain with the organization) |
According to Meyer and Allen
(1998) normative commitment is based upon feelings of moral obligation or
responsibility. |
Table 2: Research Instrument |
|||
Variable |
Items |
Scale/Instrument |
Source |
Turnover Intention (Y) |
Y1 |
Not searching for a new
job |
Donnelly and Ivancevich
(1985) |
Y2 |
Do not think about quitting present
job |
||
Y3 |
Not Leave for ever |
||
Affective
Commitment (X1) |
X11 |
Feel as if the institute is mine |
Allen and Meyers (1996) |
X12 |
Feel as if the institutes problem is ones
problem |
||
X13 |
Institute is like a part of family |
||
X14 |
Emotionally attached with the institute |
||
Continuance Commitment (X2) |
X21 |
Life would be disrupted |
|
X22 |
Staying with this institute is necessity
more than desire. |
||
X23 |
Leaving would require considerable personal
sacrifice |
||
X24 |
Few options to consider leaving this
Institute |
||
Normative Commitment (X3) |
X31 |
Feel obliged |
|
X32 |
Feel guilty for leaving |
||
X33 |
Deserves loyalty |
||
X34 |
Do not feel it would be right to leave theinstitute if benefited |
Research Instrument
The Questionnaire is based on scale
developed by Allen and Meyers (1996) to
measure Organizational Commitment. The scale consists of 15 items
instrument comprising of Affective, Continuance & Normative Commitment.
Turnover intention was measured using a 3-item scale adapted from Turnover
Intention scale developed by Donnelly and Ivancevich
(1985) as shown in table 2.
The Respondent would rate their level of agreement with each item
on a five-point Likert scale) ranging from 1
(Strongly disagree), 2 (Disagree), 3 (Neither agree nor disagree), 4 (Agree), 5
(Strongly Agree). The minimum score of 1 indicated that some are seriously
considering leaving and the maximum score of 5 indicated that there are some
who do not intent to leave at all.
Research Model
The purpose of this study is to find out the links between
Organizational Commitment and Turnover intentionof
faculty members of technical education institutes of India. The study focus on
determining the various variables of organizational commitment those most
significantly influence the facultys decisions to quit or stay. In addition,
the study sought to describe the importance of retaining efficient faculty
members and developing strategies to enhance their retention practices. There
are three variables of organizational commitment which have an impact on turnover
intention of faculty members. An Organizational Commitment Turnover Intention
Model is generated on the basis of literature review for the purpose of this
study as shown in figure 1.
Figure
1: Organizational Commitment and Turnover Intention Model
Research Hypothesis
Based on the above figure, which depicts the relationship between
Organizational Commitment and turnover intention, three hypotheses has been
postulated. The hypothesis is tested on the sample population of faculty
members of technical educational institutes of India. This study seeks to test
the following hypotheses:
1. H1: There is
significant impact of Affective Commitment on turnover intention.
2. H2: There is a
significant impact of Continuance Commitment on turnover intention.
3. H3: There is a
significant impact of Normative Commitment on turnover intention.
Research Methodology
The causal research design was applied in this study to identify
the variables of Organizational Commitment and to find out their impact with
faculty members intention to leave or stay. Convenience sampling method was
adopted. The sample comprised of 122 faculty members of technical education
institutes of India. The India was divided into 5 zones viz. East, West, North,
South and Central. Various popular states of all the 5 zones were chosen for
data collection. The data was collected from faculty members including
Assistant Professors, Associate Professors and Professors.
Procedure
The data was collected through online survey (Questionnaire). The
questions were asked on five point likert scale from
the respondents. The questionnaire consisted of three sections i.e. turnover
Intention, variables of organizational Commitment. Turnover intention was the
dependent variable. The third section was about the demographic characteristics
of the respondents. To increase the response rate, the employees were informed
regarding the research objective and confidentiality.
Measures
Primary data was collected using online survey through
questionnaire. The questionnaire comprised of three sections, the demographics
of the respondents and the section regarding Allen and Meyers Organizational
Commitment Scaleand turnover intention.
Organizational Commitment was measured through 12 items taken from Allen and
Meyers (1996) Organizational Commitment scale (4 items each for affective
commitment, continuance commitment and normative commitment were selected) and
turnover intention was measured through 3 items taken from [Donnelly
and Ivancevich (1985)].Through extensive literature review,
3 variables of organizational commitment were identified and considered as
independent variables for the purpose of the study viz. Affective commitment,
continuance commitment and normative commitment. Turnover Intention of faculty
members is considered as dependent variable. The tem reduction was done on the
basis of maximizing internal consistency. Accordingly, the scales internal
consistency (Cronbachs alpha) was maintained by
selecting items based on reliability with each item removed, and the corrected
item-total correlations. The instruments were prepared keeping in mind the
faculty members of technical educational institutes of India. The survey
questionnaire with a 5-point Likert-type scale
ranging from 1 (Strongly disagree) to 5 (strongly agree) was used.
Validity and Reliability of Instrument
The 15 items were subjected to a
principal component analysis with varimax rotation,
the results of which are shown in Table 3. In line with expectations, the
factor analysis yielded three components corresponding to the two variables.
The result of factor analysis shows that Y1, Y2 and Y3
items of turnover intention are loaded under 1st component with high
loading values of 0.699, 0.670 and 0.736. X1, X2and X3
variables i.e. affective, continuance and normative are loaded under 2ndcomponent.
As loadings of continuance and normative items X21, X22,
X23, X24, X31, X32 are 0.640,
0.621, 0.678, 0.640, 0.698, and 0.777 respectively, it is only considered for
further analysis and will be denoted by X. Affective items will not be
considered because turnover intention is already loaded under 1st
component. X33 and X34
is weakly loaded (0.574 and 0.547), so will not be considered. Therefore, after
factor analysis, Turnover Intention will be considered as dependent variable
whereas 4 items of continuance, 2 items of Normative are considered as
independent variables for further Regression analysis. Reliability or internal
consistency of the instruments is estimated with the help of Cronbach Coefficient alpha to check whether the items are
all measuring the same thing or not.
Table
3: Validity and Reliability of Instrument |
|||
Validity
Analysis Rotated
Component Matrix |
Reliability
Analysis |
||
|
Component |
Cronbachs
Alpha Coefficient |
|
|
1 |
2 |
|
Y1 |
0.699 |
0.241 |
0.863 |
Y2 |
0.670 |
0.316 |
|
Y3 |
0.736 |
0.316 |
|
X11 |
0.860 |
0.117 |
0.888 |
X12 |
0.778 |
0.015 |
|
X13 |
0.832 |
0.138 |
|
X14 |
0.761 |
0.131 |
|
X21 |
0.317 |
0.640 |
0.651 |
X22 |
-0.257 |
0.621 |
|
X23 |
0.291 |
0.678 |
|
X24 |
0.059 |
0.640 |
|
X31 |
0.397 |
0.698 |
0.834 |
X32 |
0.325 |
0.777 |
|
X33 |
0.574 |
0.417 |
|
X34 |
0.507 |
0.547 |
|
Extraction
Method: Principal Component Analysis. Rotation
Method: Varimax with Kaiser Normalization. |
Data Analysis and Interpretation
The Statistical Package for the Social Sciences (SPSS) (Version
17) was used to facilitate analysis. The psychometric properties of the
instrument were analyzed using principal component analysis with varimax rotation to determine construct validity and Cronbachs coefficient alpha to determine the scales
internal consistency reliability. Finally, the regression analysis was
conducted to determine the impact of organizational commitment on turnover
intention. The value of R Square is 0.233 i.e. 23.3% which reveals that data
collected is reliable as shown in table 4.
Table 4: Model Summary |
|||
R |
R
Square |
Adjusted
R Square |
Std.
Error of the Estimate |
0.483 |
0.233 |
0.226 |
1.712 |
Independent Variable X and Dependent Variable - Y |
Table 5 reveals that organizational commitment has a significant
impact on turnover intention of faculty members as F value (36.426) is greater
than Fcrit (2.931).
Among all the three components of organizational commitment only
two components viz. Continuance (X2) and Normative (X3)
has significant impact on turnover intention with p values of 0.000 and
0.000 (p<0.05) respectively as shown
in table 6. Therefore, research hypothesis H2 and H3 are
accepted and H1 is rejected.
The beta coefficients for significant components of organizational
commitment i.e. Continuance and Normative are -0.483 as shown in table 6. The
negative sign indicates the inverse relationships between organizational
commitment and turnover intention of faculty members i.e. if organizational
commitment increases the turnover intention of faculty members will decrease as
shown in figure 2.
Table 5: ANOVA |
||||||
Model |
Sum of Squares |
df |
Mean Square |
f |
Sig. |
|
1 |
Regression |
106.757 |
1 |
106.757 |
36.426 |
.000a |
Residual |
351.695 |
120 |
2.931 |
|
|
|
Total |
458.453 |
121 |
|
|
|
|
Independent Variable X and Dependent Variable - Y |
Table 6: Regression |
||||||
Model |
Unstandardized
Coefficients |
Standardized
Coefficients |
t |
Sig. |
||
B |
Std.
Error |
Beta |
||||
1 |
(Constant) |
1.932 |
0.441 |
|
4.380 |
0.000 |
X |
-0.652 |
0.108 |
-0.483 |
-6.035 |
0.000 |
|
Independent Variable X and Dependent Variable - Y |
Figure 2: Result of Hypothesis Test (H1
to H3)
RECOMMENDATIONS:
The findings of the study are consistent with the results of few
previous studies, which
reveals that continuance and normative commitment have significant impact on
turnover intention of faculty members of technical education institute in
India.
However, contrary to the
findings, the study reveals that faculty members of technical education
institute of India are more likely to continue with their current institutions
if they get benefitted in the organization. In other words, the commitment
level of faculty members is likely to increase if they feel obliged. If they
see they are benefitted, the faculty members are likely to view the
organization positively, which in turn would motivate them to remain committed
to their respective institutions. Thus, by incorporating the above mentioned
characteristics in teaching jobs, the management of the institutes can enrich
the jobs of the faculty member which consequently may lead to higher
commitment.
In addition it might
happen that as employees continue their membership of an organization, their
belief in organizational values might increase and so might their willingness
to exert effort on behalf of the organization. Alternatively, the employee
might feel obliged to return the loyalty exhibited by the organization. As far
as the organizational outcomes were concerned, the findings of the reveals that
turnover intentions were negatively related to commitment. These results show
that highly committed faculty members are not only likely to stay with their
respective institutions but are also likely to be better performers. These
results are not surprising. Highly committed workers are likely to have a
strong desire to remain with the organization. Similarly research findings have
provided evidence that employees who are highly committed to the organization
are likely to exert considerable effort on behalf of the organization and
therefore tend to perform at a relatively higher level (Meyer et al., 1989).
LIMITATIONS:
The major limitation of the study was the population factor. Only
faculty members of technical education institutes of India were considered
leaving out the non-academic staff. This poses a threat to generalizability
of the study in relation to prediction of turnover intention in Indian
institutes the study may not be generalized for the entire academic
community. It is not certain that similar results would be obtained when a
study is conducted using all the subgroups (academic, non-academic) for
estimation of turnover intention in technical educational institutes of India. Moreover,
the sample size was low. More accurate results can be obtained by sampling more
number of faculty members.
CONCLUSION:
The study was aimed to evaluate the impact of organizational
commitment on turnover intention among faculty members of technical education
institutes of India. The three measures
for commitment are affective, continuance and normative commitment. The results of the study revealed that highly committed faculty
members are likely to continue their association with their current institutions,
and at the same time, they are likely to put more effort on behalf of their
respective institutions and thereby perform at higher levels than their
uncommitted counterparts. Hence, it can be concluded that technical
institutions which seek to retain their faculty members by building strong
organizational commitment are in a better position to reap the benefits of a
more dedicated, motivated, and reliable teaching staff. All this is likely to
increase the effectiveness of the educational institutions.
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Received on 20.01.2014 Modified on 28.01.2014
Accepted on 08.02.2014 © A&V Publication all right reserved
Asian J. Management 5(2):
April-June, 2014 page 211-217