Strategies, Opportunities and
Challenges of Rural Markets in India
Rajeshwari B. Gotadaki1*, Vijetha .Mukkelli2, T. N. Godi3
1* Department of management
studies, Tontadarya College of Engineering, Gadag 582 101, India
2 School of Management
Science, Nalla Narashimha Reddy College,
Hyderabad 500088 ndia,
3Department of PG Center, K.S.S.Arts, Commerce, Science College, Gadag
582 101, India
*Corresponding Author E-mail: rajeshwari_bt@yahoo.com
ABSTRACT:
Rural market is getting an importance because of
the saturation of the urban market. As due to the competition in the urban
market, the market is more or so saturated as most of
the capacity of the purchasers has been targeted by the marketers. So the
marketers are looking for extending their product categories to an unexplored
market i.e. the rural market. In recent years, rural markets have acquired
significance in countries like China and India, as the overall growth of the
economy has resulted into substantial increase in the purchasing power of the
rural communities. On account of the Green Revolution in India, the rural areas
are consuming a large quantity of industrial and urban manufactured products.
The market scenario in the rural areas today is changing very rapidly. The
boundaries of nation are disappearing, technological changes are taking place
at the flash of an eye, standards are undergoing changes in no time and so are
the fortunes of various organizations. Rural families have shown no intentions
of cutting down their expenditures on weddings, pilgrimages, construction or
consumption. They have their own set of aspirations and are willing to pay
right price for right product. It is
very difficult for the companies to overlook the opportunities they could from
rural markets. As Two – Thirds of Indian population lives in rural areas, the
market is much unexpected for the companies to be successful in rural markets.
They have to overcome certain challenges. The present paper has been covered to
know the rural market status in India, the identification of different Rural
Marketing Strategies, to highlight the Opportunities and Challenges of rural
marketing in India, to offer suggestions to overcome challenges of rural
marketing in India
KEY WORDS: Rural Markets, Rural
Marketing Strategy, Opportunities, Challenges.
The rural economy has rapidly transformed in the last
decade and is now being led by manufacturing. Indeed, agriculture accounts for
only about one-fourth of rural GDP compared to half a decade ago. About 55
percent of manufacturing GDP is rural; nearly 75 percent of new factories built
in the last decade were in rural areas, and rural factories account for 70
percent of all new manufacturing jobs. Industrial development in rural India
has increased household purchasing power and income stability. Rural India
accounts for about 50 percent of India’s GDP.
The majority of world’s rural population lives in rural India.
According to the 2011 census, 68.84 per cent of the population are scattered in
6, 41, 00 villages in India. Of the total 1210.2 million populations in India,
the size of rural populations is 833.1 million. This enormous opportunity has
been clear for a decade or more. However, only in recent years have these
markets lived up to their promise. Per capita rural GDP has also experienced
strong improvement over the past few years. Since 2000, it has grown faster
than per capita urban GDP: 6.2 percent compound annual growth rate (CAGR)
versus 4.7 percent. Between 2009 and 2012, rural consumption per person grew at
19 percent per annum, two percentage points higher than its urban counterpart.
In incremental terms, spending in rural India during these two years was US$69
billion, significantly higher than the US$55 billion spent by urban
populations. As incomes rise, rural consumption shifts from necessities to
discretionary goods and lifestyle products, including mobile phones, television
sets and two-wheelers. Nearly 42 percent of rural households owned a television
in 2009-2010, up from 26 percent five years earlier. Similarly, 14 percent of
rural households had a two-wheeler in 2009-2010, twice the penetration during
2004-05. About one in every two rural households has a mobile phone today, even
in India’s poorest states such as Bihar and Orissa. Rural consumers have been
trading up, and their consumption basket is beginning to mirror that of the
urban consumer. Premium products are replacing entry-level versions, and
commodities are giving way to branded products.
The
demand and living pattern of Indian rural habitants are different and varies
considerably. The cultural dimensions are also varies. These factors certainly
make an impact on the need and behaviour of rural consumers. With its vast size
and widespread array of consumers, marketers have been finding it difficult to
understand and penetrate into rural areas, and finding difficulties to
understand the norms of enter into the rural market. Rural Markets distinct
from the other types of markets like stock market, commodity markets or Labor
economic sand urban market. The Concept of ‘Rural Marketing’ means different
things to different persons. This confusion leads to distorted understanding of
the problems of rural marketing poor diagnosis and, more often than not, poor
prescriptions. Rural marketing and urban marketing are identical as regards
basic marketing structure. However, rural markets and rural marketing have
special features and dilemmas as compared to urban markets. The rural market has
been defined from various perspectives. According to Census of India 2011,
“Revenue villages with clear surveyed boundaries;, where the density of
population is not more than 400 people per sq. meter, with at least 75% of the
male population engaged in Magricultural and allied activities and which does not have
a municipal corporation and board.” According to Insurance Regulatory
Development Authority (IRDA) has explained on different note, “A villages with
a population of less than 5,000, with 75% of male population engaged in
agricultural activities” NSSO (Census) defined rural market as a
Market with population density less than 400 sq km., 75% of male working
population is engaged in agriculture and no Muncipal
Corporation/board. Planning Commission of India defined rural market as towns up to 15,000 populations are
considered as rural market. NABARD
defined as all locations with a population up to 10,000 considered as rural
area. The Consumer electronics giant LG Electronics defined as all places other than seven metro cities of India. The
Sahara group defined as commercial establishments located in areas serving less
than 1000 population are rural markets. Fast Moving Consumer Goods (FMCG)
sector identified “Rural” as place with a population less than or equal to
20,000 peoples. FMCG refers to consumer non-durable goods required for daily or
frequent use. They move fastly at the sales counter.
Normally consumer spends less time and efforts in buying these goods. They are
relatively high volume and low value products. The FMCG sector consists mainly
of sub-segment viz., personal care, oral care, and households products.
1.1 Importance of Rural Markets:
Rural market is getting an
importance because of the saturation of the urban market. As due to the
competition in the urban market, the market is more or so
saturated as most of the capacity of the purchasers has been targeted by the
marketers. So the marketers are looking for extending their product categories
to an unexplored market i.e. the rural market. In recent years, rural markets
have acquired significance in countries like China and India, as the overall
growth of the economy has resulted into substantial increase in the purchasing
power of the rural communities. On account of the Green Revolution in India,
the rural areas are consuming a large quantity of industrial and urban
manufactured products. In this context, a special marketing strategy, namely,
rural marketing has taken shape. Sometimes, rural marketing is confused with
agricultural marketing – the later denotes marketing of produce of the rural
areas to the urban consumers or industrial consumers, whereas rural marketing
involves delivering manufactured or processed inputs or services to rural
producers or consumers. Also, when we consider the scenario of India and China,
there is a picture that comes out, huge market for the developed products as
well as the labor support. This has led to the change in the mindset of the
marketers to move to these parts of the world. Rural India buys small packs, as
they are perceived as value for money. There is brand stickiness, where a
consumer buys a brand out of habit and not really by choice. Brands rarely
fight for market share; they just have to be visible in the right place. Even
expensive brands, such as Close-Up, Marie biscuits and Clinic shampoo are doing
well because of deep distribution, many brands are doing well without much
advertising support — Ghadi, a big detergent brand in
North India, is an example. The Indian rural market has a huge demand base and
offers great opportunities to marketers. Two-thirds of Indian consumers live in
rural areas and almost half of the national income is generated here. The
reasons for heading into the rural areas are fairly clear. The urban consumer
durable market for products like colour TVs, washing
machines, refrigerators and air conditioners is growing annually at between 7
per cent and 10 per cent. The rural market is zooming ahead at around 25 per
cent annually. "The rural market is growing faster than urban India
now," says Venugopal Dhoot,
chairman of the Rs 989-crore Videocon Appliances. "The urban market is a
replacement and up gradation market today," adds Samsung's director,
marketing, Ravinder Zutshi.
1.2 Review of Literature:
A review of related literature has been made
here to gain a proper perception and clarity about the issues and challenges of
rural markets. The review of research studies in the related field has been
useful in understanding appropriate tools and techniques that can be used in
the analysis appreciating the various evidences generated and policy
prescriptions suggested there in. There are
many studies carried out in India in connection with rural marketing, which
have revealed a major setback of temperamental attitude of underrating a
potential source like rural marketing. These studies have thrown light on the
rural marketing pros and cons, and its dimensions in various manners. There are
many studies carried out in India in connection with rural marketing. Narayan
Krishnamurthy (2009) revealed that by using the regional language;
it becomes much easier to increase the penetration in rural areas. Rakesh Singh and Kapil Bhagat (2005)
explained the corporate and rural India has entered into collaborative
partnership through vertical coordination.Vivek
Parikh (2001) pointed out that most of the rural marketers underestimates the
verbal power magic of words to enter into the rural market. Pradeep
Kashayap and Siddhartha (2006) elaborated the various aspects of rural marketing like the
rural customers, rural marketing research, rural products, pricing,
distribution strategies, and the role of media and government initiation
contributed in uplifting the rural demand and market. Tarun
Narayan (2005) Hansa Yonga (2004), N. Janardhan Rao (2004)and Y. Krishan Mohan Reddy (2006)were focused on challenges faced
by the marketers and opportunities available to them. These studies on related
problems are useful or indicate the type of difficulties and possible
analytical shortcomings and suggest new line of approach to present and study
the problem in new context. Rural Markets are defined as those segments of
overall market of any economy, which are distinct from the other types of
markets like stock market, commodity markets or Labor economics. The so-called
urban markets are crowded and saturated and the share of agriculture in GDP is
going down but India still lives in her villages. Such a potential market was
being ignored by corporate sector and small and medium industries. Hence it is
proposed to study the Strategies, Opportunities and Challenges of Rural Markets
with special reference Indian Rural Markets.
1.3
Objectives of the Study :
Rural
markets, as part of any economy, have untapped potential. There are several
difficulties confronting the effort to fully explore rural markets. The study
aims at bringing a holistic understanding of the rural markets. The objectives
of this study include examining the current market scenario of Indian rural
market, and providing in-depth-analysis of the issues and challenges faced by
the marketers while operating in the rural environment, and identify rural
marketing opportunities. The study also concentrates on the problems faced by
rural markets and finally offering suggestions to overcome the problems and
tapping the potentiality of the rural markets at maximum level. The present
study mainly attempts to examine the following issues:
· To know the Rural Market status in India
· To state different Rural Marketing Strategies
· To highlight the Opportunities and Challenges of Rural
Marketing in India.
·
To
offering suggestions to overcome the problems and tapping the potentiality of
the rural markets at maximum level.
2.0 METHODOLOGY OF THE STUDY:
The
literature review indicated that there is insufficient theory and understanding
of Indian Rural Marketing within the context of particular phenomena. A general
research strategy needs to be explored by finding out issues and challenges
faced by the marketers to enter into the rural market. The information for this
purpose of the present study has been obtained by secondary data viz. from the
published reports, internet, libraries, journals /magazines, and reports of
certain government agencies:
·
Census of India
·
National council
of applied economic research
·
National sample
survey
·
District
statistical reports
·
Panchayat office
·
Central
statistical organization
·
Rural Marketing
books/Journals/Magazines
·
Reserve Bank of
India Report
·
Planning
commission Annual/ Five- Year Plan Reports
2.1.1
Rural Market Status:
The
market scenario in the rural areas today is changing very rapidly. The
boundaries of nation are disappearing, technological changes are taking place
at the flash of an eye, standards are undergoing changes in no time and so are
the fortunes of various organizations. Rural families have shown no intentions
of cutting down their expenditures on weddings, pilgrimages, construction or
consumption. They have their own set of aspirations and are willing to pay
right price for right product. CEO‟s
of a rural marketing firm says “The rural India has cash in hand and is not
bound by EMIs or loans. With the majority of our population based in tier-III,
tier-IV cities and villages, it is the right time to penetrate into rural
markets”. The consumer in the village knows his math and doesn't merely want
the cheapest product. The way they define value is similar to the urban
consumers." They have sufficient disposable income and are appreciating
brands, customer service, aesthetics and products. There is a growing demand
for television sets, two wheelers, cars etc. There are three fastest selling
categories in rural market. - Rural-rural, i.e. products mainly used in rural
markets eg. Tractors, seeds, fertilizers etc.,
Rural-urban , i.e. products like bicycle, transistors, soap, shampoo, battery,
washing powder etc. and Urban- urban and the best penetration in this segment
is mobile phones. Nokia have found that farmers are now getting more familiar
with the handsets and it has become a tool of prosperity for them. Nokia has therefore,
lined up various applications exclusively for non-urban population which will
be providing entertainment, education and agricultural information to
subscribers. The village folks previously have no televisions, but now they are
skipping cables and going straight to Direct To Home
(DTH).
2.1.2
Rural Marketing Strategies :
Dynamics
of rural markets differ from other market types, and similarly rural marketing
strategies are also significantly different from the marketing strategies aimed
at an urban or industrial consumer. This, along with several other related
issues, have been subject matter of intense discussions and debate in countries
like India and China and focus of even international symposia organized in
these countries. Rural markets and rural marketing involve a number of
strategies which includes following,
·
Client & location specific promotion
·
Joint or cooperative promotion
·
Bundling of inputs
·
Management of demand
·
Developmental marketing
·
Unique selling proposition
·
Extension services
·
Business ethics
·
Partnership for sustainability.
2.1.3
Opportunities for Marketers:
It
offers a great chance for different branded goods as well as services for large
number of customers. It is estimated by HLL that out of 5 lakh
villages in India,,only lakh
has been taped so far , which goes on to indicate the market potentials of the
rural market.
·
Market
Size and Potential: The
size of India s rural market is stated as 12.2 % of the percentage of the old
population this means 12.2% of the worlds consumers leave in rural India. In
India, rural household farm about 72% of total household constitutes a huge
market by any standard.
·
Increasing
Income: Different
programs undertaken have helped to improve the economic the economic situation
of the rural areas. The increase in income is seen in both absolute values as
well as in the increase in average number of days of occupation in a year.
·
Accessibility
Markets: Though
the road network has not developed to the best possible extent but a fire amount
of development has been made in many regions, making these regions accessible
from the urban region and making in easier for
supplying products to these regions
· Competition in Urban Areas: The
urban market is getting saturated and thus is enable to provide the much needed
market to many companies and in search of greener pastures many of these
companies are now targeting the rural market.
2.1.4
Challenges in Rural Marketing: Despite
the fact that rural markets are a huge attraction to marketers, it is not easy to enter the
market and take a sizeable share of the market, in the short time due to the
following reasons.
·
Low
Literacy: The
literacy rate is low in rural areas compared to urban areas. This again leads
to the problem of communication for promotion purpose. Print medium becomes
ineffective and to an extent irrelevant in rural areas since its reach is poor.
Besides, for the purpose of optimally exploiting the opportunities at hand in
rural areas, the marketers have to cope up the various challenges before them
like educating the rural consumers about the requirements and uses of the
products. The marketers should also make the rural consumers understand how
their product is different from similar products offered by competitors. This
leads to better involvement on part of buyer and fosters long lasting
relationship between consumer and company. Trust is another key factor which
has to be properly dealt with. Thus, one of the biggest challenges to be met
out is to create trust among the rural folks regarding the products. According
to Sanjay Muthal, Managing Director, Nugrid Consulting, "Trust is another key factor rural
consumers are suspicious of urban market thinking. Rural consumers only buy
from people they identify with."
·
Low
per Capita Income:Per
capita income is lower in rural areas compared to those in urban areas. Again,
the distribution of rural income is highly skewed, since the land holding
pattern, which is basic asset, it is skewed. Thus the rural population presents
a highly heterogeneous spread in the villages.
·
Seasonal
Demand: The
main problem of rural marketing is seasonal demand in rural areas, because 75
percent of rural income is also seasonal. For example, the demand for consumer
goods will be high during the peak crop harvesting period, because this is the
time at which the rural people have substantial high cash flow. Rural marketing
depends upon the demand of rural people and demand depends upon income and
consumer behavior.
·
Transportation: Transportation
infrastructure is quite poor in rural India. Nearly 80 percentages of villages
in the country are not connected by well constructed roads. Marketing
activities require transportation facilities. Due to poor transportation
facilities, farmers and marketers find it difficult to reach markets.
·
Warehousing :
In
the rural areas, there are no facilities for public as well as private
warehousing. Marketers face problem of storage of their goods.
·
Packaging :It
is the first important step of product processing. If the packaging cost is
high, it will increase the total cost of products. It is suggested that the
marketers should use cheaper materials in packaging for the rural markets. For
example, small polypack of refined oil is more
popular than in containers of the same product due to its lowest cost. One more
important factor is the size package e.g. the size of the package should be
small.
·
Distribution :An
effective distribution system requires village-level shopkeeper, Mandal/ Taluka- level wholesaler
or preferred dealer, distributor or stockiest at district level and
company-owned depot or consignment distribution at state level. The presence of
too many tiers in the distribution system increases the cost of
distribution.
·
Communication
Problems :Facilities
such as telephone, fax and telegram are rather poor in rural areas.
·
Traditional
Life : Life
in rural areas is still governed by customs and traditions and people do not
easily adapt new practices. For example, even rich and educated class of
farmers does not wear jeans or branded shoes.
·
Buying
Decisions : Rural
consumers are cautious in buying and decisions are slow and delayed. They like
to give a trial and only after being personally satisfied, do they buy the
product.
·
Media
for Promotions :Media
have lots of problems in rural areas. Television is a good medium to
communicate message to the rural people. But due to non-availability of power,
as well as television sets, majority of the rural population cannot get the
benefits of various media.
·
Career
in Rural Market: While
rural marketing offers a challenging career, a rural sales person should
require certain qualifications and specialized talent.
· Cultural Factors: Culture
is a system of shared values, beliefs and perceptions that influence the
behavior of consumers. There are different groups based on religion, caste,
occupation, income, age, education and politics and each group exerts influence
on the behavior of people in villages. There is a belief among rural people
that experience is more important than formal education and they respect
salespersons who can offer practical solutions to their problems. Therefore, it
is desirable that sales persons, especially those who have been brought up in
cities are given a thorough training consisting of both theory and practical aspects
of village life. The training will help these sales persons to align themselves
with the market realities and settle down smoothly in their jobs. But there are
more issues also on other sides of challenges which are like the rural
population is spread over a large area where reach is expensive and the mass is
heterogeneous. The spending power of rural population fluctuates with the agri-yield. Hence, demand is not consistent. Besides this,
low level of product exposure, poor standard of living, spurious products with
high margins for retailers and lack of infrastructure leads to low
penetration.
2.1.5
Suggestions:
·
Develop
New Products for the Rural Market: Product
redesign from the beginning can be done. Marginal changes to existing product
will not work effectively. Product must work in hostile conditions in noise,
dust and electricity blackouts etc.
·
Distribution
Network: It
should be designed to reach highly dispersed rural markets as compared to
highly dense urban markets.
·
More
Effective Communication: There
is a need to find out the appropriate media, which could reach the hearts of
the rural masses. This is required as none of the media like television, print, radio etc has absolute reach to the rural masses.
·
Pricing:
Products
can be priced to build up volume in the rural market, especially for smaller
pack size SKUs. 5. Marketing Research should be undertaken involving focus
groups. Marketers should also build prototypes while strategizing for
marketing.
CONCLUSIONS:
The
rural market is where the markets of the future are likely to be. Urban markets
are becoming increasingly competitive for many products. In some cases they are
even saturated. On the other hand, rural markets offer growth opportunities.
Rural market is the market of the new millennium. Marketers will have to
understand the rural customers before they can make inroads into the rural
markets. The size of the rural market is fast expanding. The rural market is
fascinating and challenging at the same time. It offers large scope on account
of its sheer size. It is often said that markets are made, not found, this is
especially true of the rural market of India. It is a market for the truly
creative markets.
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Received on 22.10.2015 Modified on 30.10.2015
Accepted on 12.11.2015
© A&V Publication all right reserved
Asian J. Management; 6(4): Oct. -Dec., 2015 page 336-341
DOI: 10.5958/2321-5763.2015.00050.5