Violence against Women and
Sexual Harassment at Work Places-Issues and Policies
Mr. Bhagwati Prasad Chaudhary
Research Scholar, Department of Commerce and
Management, Andhra University, Vishakhapatnam
*Corresponding Author E-mail: bhagwatii.chaudhary@gmail.com
ABSTRACT:
This
paper deals with the issues related to violence against women and sexual
harassment at work places as this has emerged as one of the major noticeable
Human Resource Management issues at work place. This paper summarizes the
extensive literatures available on this issue in India. The women's
participation in the economic sector is crucial for their economic empowerment
and sustainability as well as for the development of the economies. However,
problems such as sexual harassment and different kinds of violence against
women in the workplace discourage them to join the economic sectors and for the
continuation of their job tenure. It is
increasingly being recognized as a violation of human rights and human dignity,
which undermines equality of opportunity and treatment between men and women.
As women's participation is growing in employment sectors, the prohibition of
sexual harassment is necessary to ensure safe and healthy working environment.
The violence against women and sexual harassment at work place causes
psychological and physical injuries to the human resources and affects
negatively to the organizational effectiveness and productivity of an
organization as these leads to higher absenteeism, employee turnover, and lower
employees’ morale. Hence, there is a need to look upon this matter sincerely
and seriously by the concerned authorities such as policy makers of the organizations
and government. Proper mechanisms should be developed to deal with these
issues. The goal must be to nullify any kinds of violence against women and
sexual harassment at work settings or elsewhere. In addition to that this paper
brings down some of the best practices of the corporations to check the
violence against women and sexual harassment at workplace.
KEY WORDS: Violence against women, Sexual harassment at
workplaces, Productivity, psychological and physical injuries, Government
Policy on sexual harassment.
Violence against women and sexual
harassment at the workplace has emerged as the major noticeable Human Resource
Management issues at work place around the globe. Organizations are social
components and are getting affected by social factors directly and indirectly.
Sexual harassment is a social problem, emerging as a vital issue in the
workplaces which is needed attention and proactive Human resource management
intervention by the top level management. In totality, it is an offense against
the dignity of a human being. Sexual harassment is one of those offenses, which
leave a long-term impact on the victims and highly affects healthy work
environment. It is a hazard encountered
in workplaces for women, which reduce the quality of working life, jeopardizes
the well-being of women, undermines gender equality and caused heavy loss to
the organizations. Society and organizations work together. They interact and
affect each other continuously. Hence,
social culture influences greatly to workplace culture. Sexual harassment at
work place has been in the spotlight for the last several years. So far,
extensive researches have been carried out on this phenomenon and many
literatures have been created around the world. This has become a hot corporate
cake on the media for the last 2 decades. Even though, widespread publicity is
done about its perils, organizations are still exhibiting a surprisingly casual
attitude about the problems. Modernization and economic development have caused
many changes in the perceived gender issues. For example, industrialization has
led to majority of women's employability rather than just doing household work
especially in the cities. This accepted role has a direct impact on increasing
female education, training, and access to money, self reliant and movement into
the public sphere. Thus, economic independence has enabled women to certain
degree of autonomy and their level of confidence has grown up which help them
to foster good relationship with many other people from the wider sections of the
society and enabled them to participate in a larger social life. So far, the
degree of freedom and gender inequality do vary across the borders. Gender inequality has given rise to a number of issues
that affect the integrity of the women and also have an impact on the physical,
mental and their social well being which results on different kinds of violence
such as sexual abuse, economic deprivation, verbal abuse, incarceration
and psychological abuse etc. In many families, women are only earning members and
other dependent members of the family
have to depend on their income, in such situation, if they are being
harassed by their superiors and colleagues, they have to compromise due to fear
of losing jobs and income etc. In addition, in a male dominated society, the
chance of discrimination to women is higher in most of the organizations. Even
today, in many organizations, there are glass-ceiling for women, where they can
see the higher positions, but can never reach there even though they deserve
it.
Centuries have come, and centuries have
gone, but the plight of women is not likely to change. Time has helplessly
watched women suffering in the form of discrimination, exploitation,
degradation, aggression, humiliation etc. Fear of violence is an important
factor in the lives of most women, which causes lack of participation in every
sphere of life. There are various forms of crime against women. Sometimes it is
even before birth, sometimes in the adulthood and other phases of life. There
is different legislation for safeguarding the women in our country, but they
can take action only when the complaints are filed and brought to the court,
but we know that because of our traditional culture, women are always dominated
and get less support from their well being. According to census 2011, 82% of males and 65% of females are literate. The
difference of 17% indicates that many Indian parents still believe that
educating their sons takes precedence over daughters while allocating family
resources. The question arises that even the male is more literate than
female, but then why they behave as illiterate and do such offense against the
dignity of a human being. So if we need to finish up this violence, the very
first thing that we need to do is to change our old mindset that we have
learned from our traditional societies, like women should always be treated as
homemaker, they should not compare themselves with male etc.
Sexual harassment on the job generally
refers to unwanted verbal or physical, sexual advances directed towards women
employees by male supervisors, co-workers or customers. The behavior can range
from sexual comments, suggestions and gestures to physical contact sometimes
resulting in attempted or even actual rape. Penalties for refusal may include verbal
sexual denigration, lack of cooperation from co-workers, unfavorable job
evaluations and recommendations, increased performance requirements, changes in
schedules or work assignments, demotions or outright termination of employment.
Sexual harassment is not primarily sexual act. It is a form of violence which
is used against women as an instrument of social control and a symbol of male
superiority. Further, sexual harassment is a form of sex discrimination that
involves unwanted or unwelcome conduct of a sexual nature. This applies to
harassment by a person against another person of the opposite sex as well as
harassment by a person against another person of the same sex.
Furthermore, as defined in the Supreme
Court guidelines (Vishakha vs. The state of
Rajasthan, August 1997), sexual harassment includes such unwelcome sexually
determined behaviour as:
· Physical contact
· A demand or request for sexual favors
· Sexually colored remarks colored
· Showing pornography
· Any other unwelcome physical, verbal or
non-verbal conduct of a sexual nature, for example, leering, telling dirty
jokes, making sexual remarks about a person's body, etc.
Sexual harassment usually falls into one of three
categories: verbal, nonverbal, and physical.
· Verbal sexual harassment includes
suggestive comments about dress, sexual desirability, physique, or sexual
orientation; jokes about gender-specific traits; sexual propositions; and
sexually related threats and insults.
· Nonverbal sexual harassment includes
suggestive or insulting noises, obscene gestures, whistling, leering, and
displaying obscene pictures.
· Physical, sexual harassment includes
touching, pinching, standing or sitting too close, intentionally brushing
against someone else's body, and coercing sexual intercourse and assault.
There
are two types of sexual harassment
1) “Quid
pro quo” sexual harassment:
Quid
pro quo (this for that) harassment occurs when an employee is offered some job
benefit such as promotion, pay raise, etc., In return for sexual favors or is
subjected to some adverse action because of a refusal to submit to a request
for sexual favors.
2) “Hostile
work environment” sexual harassment:
It
occurs when an employee is subjected to unwelcome or unwanted sexual conduct
that is sufficiently pervasive or severe to alter the terms or conditions of
the employee’s employment, such conduct unreasonably interferes with an
employee’s work performance or creates an abuser, intimidating, offensive or
hostile work environment. A manager, supervisor, co-worker, or even a non employee,
such as a vendor, customer or third party can create a hostile environment.
Generally it is believed that if the people
are illiterate, they usually create violence in the society because they do not
understand the rules and regulations of the society which distract them from
their main job and create violence. Sometimes they may not be able to judge
between good and bad. On the contrary, the highly qualified people who all are
serving the organizations, they also involve in causing various kinds of
violence against the women at work place by misusing their authority or
sometimes abusing their authority. Sexual harassment results psychological and
physical injuries to the human resources and affects negatively to the
organizational effectiveness and productivity of an organization as these leads
to higher absenteeism, employee turnover, and lower employees’ morale. Thus,
realizing its consequences, well known business houses like Tata, Godrej,
Infosys and many other multinational corporations have formulated policies to
prevent sexual harassments at work place and to foster minimal acceptable
interpersonal behaviors to uphold discipline at work settings
Moreover, mere formulation of policy does
not ensure safety and security of women at work place because in some cases top
level executives themselves are involved in violating the norms which results
even employee unions fail to take up molestation cases (for whatever reason).
Hence, organizations have to foster a very conducive work culture to provide
security and safety for the women. In addition, there should be a favorable
environment for the employees to have confidence to report if there is any kind
of violations against them. Thus, setting the right organizational climate is
required for its successful implementation. Therefore, it is no wonder to note
that most cases of sexual harassment still go unreported.
Cases of Violence against Women in
India
Recent
studies have concluded that violence against women is the fastest-growing crime
in India. In every ten-rape cases, six are of minor girls. Every seven minutes
a crime is committed against women in India. Every 26 minutes a woman is
molested, every 34 minutes a rape takes place, every 42 minutes a sexual
harassment incident occurs, every 43 minutes a woman is kidnapped and every 93
minutes a woman is burnt to death over dowry. One-quarter of the reported rapes
involve girls under the age of 16 but the vast majorities are never reported.
Although the penalty is severe, convictions are rare, according to the (Home
Ministry's National Crime Records Bureau, New Delhi.2010)1. Nearly 88% of the female workforce in the Indian Information
Technology and business process outsourcing and knowledge process outsourcing
(BPO/KPO) companies reported having suffered some form of workplace sexual
harassment during the course of their work quoted in the survey conducted by
Transforming India, a nongovernmental organization in the Information
Technology and BPO/KPO industries. The report says that about 50% women had
been subjected to abusive language, physical contact or being sought sexual
favors from. As many as 47% employees did not know where to report, while 91%
did not report for fear of being victimized. The study further revealed that
there existed, poor awareness levels among female employees on the issue. It
further revealed that more than 82% of the incidents which could be classified
as sexual incidents occurred outside the boundaries of the office and in nearly
72% of the incidents the perpetrator was a superior. It was further found that
60% of the respondents were not aware of the workplace sexual harassment
policies of their organizations. Around 10% were only partially aware. Of all
the respondents, 77% stated that the details of sexual harassment policies were
not part of their hiring process, while only 7% stated that they could
recollect some discussion about the topic either during their hiring process or
later. As per Census 2011, the workforce
participation rate for females at the national level stands at 25.51% compared
with 53.26% for males. In the rural sector, females have a workforce
participation rate of 30.02% compared with 53.03% for males. In the urban
sector, it is 15.44% for females and 53.76% for males. (Aarti Dhar, The Hindu, 2010)2.
So far, Table 1
presents the crime head-wise incidents of crime against women during 2008-2012
and the percentage variation in 2012-2011. This helps us to understand the
phenomenon effectively
Table 1. Crime head-wise incidents of crime against women during
2008 - 2012 and Percentage variation in 2012 over 2011
S.No |
Crime head |
Year |
Percentage Variation
in 2012 over 2011 |
||||
2008 |
2009 |
2010 |
2011 |
2012 |
|||
1 |
Rape (Sec. 376 IPC) |
21,467 |
21,397 |
22,172 |
24,206 |
24,923 |
3.0 |
2 |
Kidnapping and abduction (Sec. 363 to 373
IPC) |
22,939 |
25,741 |
29,795 |
35,565 |
38,262 |
7.6 |
3 |
Dowry death (Sec. 302 / 304 IPC) |
8172 |
8383 |
8391 |
8618 |
8233 |
-4.5 |
4 |
Cruelty
by husband and relatives (Sec. 498-A IPC) |
81,344 |
89,546 |
94,041 |
99,135 |
106,527 |
7.5 |
5 |
Assault
on women with intent to outrage her modesty (Sec. 354 IPC) |
40,413 |
38,711 |
40,613 |
42,968 |
45,351 |
5.5 |
6 |
Insult
to the modesty of women (Sec. 509 IPC) |
12,214 |
11,009 |
9,961 |
8,570 |
9,173 |
7.0 |
7 |
Importation
of girl from foreign country (Sec. 366-B IPC) |
67 |
48 |
36 |
80 |
59 |
-26.3 |
A |
Total
IPC crime against Women |
186,616 |
194,835 |
205,009 |
219,142 |
232,528 |
6.1 |
8 |
Commission
of Sati Prevention Act, 1987 |
1 |
0 |
0 |
1 |
- |
-100.0 |
9 |
Immoral
Traffic (Prevention) Act, 1956 |
2,659 |
2,474 |
2,499 |
2,435 |
2,563 |
5.3 |
10 |
Indecent
Representation of Women (Prohibition)
Act, 1986 |
1,025 |
845 |
895 |
453 |
141 |
-68.9 |
11 |
Dowry
Prohibition Act, 1961 |
5,555 |
5,650 |
5,182 |
6,619 |
9,038 |
36.5 |
B |
Total
SLL crime against Women |
9,240 |
8,969 |
8,576 |
9,508 |
11,742 |
23.5 |
|
Total
(A+B) |
195,856 |
203,804 |
213,585 |
228,650 |
244,270 |
6.8 |
Source:
Central bureau of statistics - 2012
REVIEW
OF LITERATURE:
In
this section some foundational recent studies have been incorporated for the
better understanding of the phenomenon under study. So far, Gunilla
Krantz, Claudia Garcia-Moreno, J (2005)3 stated that violence against
women is now well recognized as a public health problem and human rights
violation of worldwide significance. Similarly, it is an important risk factor
for women's ill health, with far reaching consequences for both their physical
and mental health. Thus, it is suggested that the local health services and
communities should play a central part in raising awareness among the public to
prevent this violence.
Similarly, Leela Visaria (2008)4 stated that the study examines
three issues related to domestic violence in India on the basis of data
collected from the third National Family Health Survey. It shows that a
significant proportion of women, regardless of their socio- economic
background, except power differentials based on sex and that men have a right
to discipline them. It also reveals that men from violent homes are
significantly more likely to use violence against their wives. Similarly, it is
observed that most women do not seek help for the violence suffered, and the
few who do, tend to steer clear of social service organizations and the
authorities.
Moreover,
Deirdre McCann (2005)5 stated the violence against women by
characterizing the offensive treatment they encountered at work as “sexual
harassment” has enabled women to push and have its recognition as a facet of
workplace discrimination and to campaign for measures to proscribe it.
Similarly, it is observed that workplace sexual harassment has increasingly
been the subject of legal measures, awareness campaigns and workplace policies
in countries across the world. The research conducted on its extent and
dynamics has confirmed that workplace sexual harassment, although it has male
victims, is overwhelmingly directed at women. Moreover, it appears to be most
often encountered by those who are in a less-powerful labor market position,
including young workers, domestic workers, women in non-traditional jobs,
migrant workers and women in the informal sector. It is also apparent that
sexual harassment imposes heavy costs on both its victims and their employers.
Further,
Nisha Agrawal (2012)6
stated that the violence against women is a human rights violation, whether it
is domestic violence within homes or sexual harassment at the workplace. It is
observed that 17 percent of working women face sexual harassment in workplaces
in India. Moreover, the majority of respondents (both general population and
working women) perceived women working in the unorganized sector are to be more
susceptible to sexual harassment due to lack of awareness of the legislation.
“Interestingly, 26 percent reported to be the sole earning member of their
families, indicating that an economic vulnerability further makes women more
vulnerable to harassment at the workplace. Further, it is observed that the
reason behind not taking any action by the women despite of harassment at the
workplace was due to fear of losing their job, the absence of any complaints
mechanism in the workplace, fear of getting stigmatized and not aware of
redress mechanism.
Furthermore,
Pranava Kumar Chaudhary
(2013)7 found that fresh graduates from universities from Bihar are
the most vulnerable targets at the workplace. It is found that apart from women
in the age group of 20-30 years, women in their early thirties and married are
also being targeted at their workplace by their male counterparts. Similarly,
passing lewd remarks, spreading defamatory rumors and using abusive language
has become everyday affairs for working women of the city". The findings
revealed that these girls are sought to be lured by their immediate bosses with
promises of a salary hike to a permanent job. Moreover, the figures shows 56
percent of women in the state aged between 15 and 49 years were subjected to
physical and sexual violence as against the national average of 35 percent in
Bihar.
In
addition, Chetan Kumar (2014)8 reported
that the women may have broken through the glass
ceiling where careers are concerned yet workplaces remain unsafe for them. It is observed that the National Commission for Women (NCW) has recorded roughly 115 complaints
by women on sexual harassment in the workplace every year between January 2010
and December 2013. However, the only silver lining is that workplaces in south
India recorded very few complaints.
Similarly, Rageshri Ganguly (2013)9 stated that the workplace of
Madhya Pradesh is unsafe due to the staggering number of sexual harassment
complaints received at the women's panel in the last two years. It is found
that on an average, 20 such complaints are received every month and numbers are
steadily rising. Moreover, it is
observed that the Madhya Pradesh state women's commission (MPSWC)
received 244 complaints in 2012-13 on harassment at the workplace, including
sexual, in just last seven months from April 1 2013 where as at least 143 such
cases have been registered at the commission, which shows such cases are on the
rise. Therefore, it is evident that sexual harassment has become one of the
major HR related issues at work place.
FRAMEWORK FOR UNDERSTANDING VIOLENCE
AGAINST WOMEN
A
typology of violence presented in the world report on violence and health
divides violence into three broad categories ie: self
directed violence, interpersonal violence, and collective violence. This
typology gives a comprehensive overview of the violence present in the society.
Women experience all forms of violence,
however, interpersonal violence-that is, violence inflicted by another person
or by a small group of people on the woman is the most universal form of
violence against women, as it takes place in all societies. It is in turn
divided into two subcategories: family/intimate partner violence and community
violence. Family/partner violence describes violence between family members
(often taking place in the home), while community violence describes violence
between people who are unrelated and who may or may not know each other, and it
generally takes place outside the home.
Figure 1. A typology of violence against women, modified
after the world report on violence and health.
THE
NEED FOR A POLICY AGAINST SEXUAL HARASSMENT
In addition to a sense of moral
responsibility, the legal implications of sexual harassment at the workplace
for the employees must be kept in mind. In the United States, employees are
liable, if they knew or should have known and failed to take appropriate
corrective action and are always liable if a hostile, offensive environment
exists. In India, the recent Supreme Court Ruling of 21st January, 1999
reiterated that each incident of sexual harassment at the place of work is a violation
of the fundamental rights of the citizen.
Moreover, prevention is the best tool to
eliminate sexual harassment at the workplace. This can be tackled through
training and creating awareness whereby the work culture is made conducive to
social propriety, and the dignity of the employees can be safeguarded.
Employers are encouraged to take steps necessary to prevent it from occurring.
Anything will succeed if there is a will and the ability to succeed. This will
come from the seriousness of the top management when these issues are
prioritized while the ability comes when the infrastructure is in
synchronization with the policies laid down and both are (socially) environment
friendly. Even the most comprehensive sexual harassment policies and procedures
are bound to fail, if a company does not enforce them quickly, consistently,
and aggressively.
Further, The Protection of Women against
Sexual Harassment at Work Place (Prevention, Prohibition and Redressal) Bill, 2010 passed by Lok
Sabha on 3rd September, 2012 and by Rajya Sabha on 26th
Feb, 2013. The law makes it mandatory for all
offices with 10 or more employees to have an internal complaints committee
(ICC) to address grievances in a stipulated time or face penalty. It prescribes
strict punishment, including termination of service, for the guilty and similar
penalty if a complaint is frivolous.
The employer can be fined up to Rs 50,000 for
failure to constitute an ICC to handle sexual harassment complaints. A repeat
of the offense will attract double the punishment second time and cancellation
or non-renewal of license or registration after that.
CONCLUSION:
Sexual harassment has become a vital
workforce related issue and it has gained attention of the researchers,
policymakers and the governments in recent years. This issue must be handled
carefully and timely as it has many bad consequences on the work settings as
well as its cause negative to the effectiveness and efficiency of an
organization. Corporations should take some proactive measures to prevent
sexual harassment or any other kinds of violence against women at work place.
In recent times, almost all governments in the world have passed some laws to
govern this phenomenon systematically. Organizational culture plays a major
role to prevent sexual harassment. Thus, top level management must take
initiative to foster a very good conducive environment to prevent sexual
harassment at workplace. This can be attained by the collective efforts of all
the members of an organization. Social, ethical consideration should be kept in
mind while serving the organizations.
REFERENCES:
Statistics- Home
Ministry's National Crime Records Bureau, Crime against women, New Delhi.
(2010).
Aarti Dhar, 88% women subjected to sexual
harassment at workplace in IT sector: survey, The Hindu, (Nov 15, 2010).
Crime head-wise incidents of crime against women during 2008 - 2012 and
Percentage variation in 2012 over 2011, Central
bureau of statistics, (2012).
Gunilla Krantz and Claudia Garcia-Moreno,
Violence against women, Journal of Epidemiology and Community Health (1979-),
Vol. 59, No. 10 (Oct., 2005).
Leela Visaria, Violence against Women in India: Is Empowerment a
Protective Factor? Economic and Political Weekly, Vol. 43, No. 48 (Nov. 29 -
Dec. 5, 2008).
Deirdre McCann, Sexual harassment at work: National and
international responses, Conditions of Work and Employment Series No. 2,
International Labour Organization, (2005).
Nisha Agrawal, CEO, Oxfam India. The
Hindu Newspaper, Press Release (2011-2012).
Received on 26.02.2016 Modified on 25.03.2016
Accepted on 05.04.2016 © A&V Publications all right reserved
Asian J. Management. 2016; 7(2): 127-132.
DOI: 10.5958/2321-5763.2016.00018.4