Communication Technology Development in Logistics Industry

 

Dr. P. Thirumoorthi*, Ms. Hemalatha T

Periyar Institute of Management Studies, Periyar University, Salem-636 011

 

ABSTRACT:

In business world the logistics is a word that defines the elements of necessary in production, movement of goods, distribution of materials and goods around the world. Nowadays the technology is developing in the logistics industry that usually relies with the workers in handling of high- tech information systems on orders and monitor products in the process of supply chain in the industry. In every aspects technology intensely changing entities function in the logistics industry. In this industry the Transportation Management System (TMS) in communication technology covers the applications like the Bluetooth, Global positioning System (GPS) and Global System for Mobile Communication (GSM) technology increase the efficiency of the work to do. In this paper the development of technology in communication technology on tracking system of GPS and GIS were explained in the logistics industry especially in transportation of goods by roadway and the researcher mainly focuses on the secondary data information on advancement in communication technology on logistics.

 

 

 

INTRODUCTION:

Technology has improved quickly in recent centuries. As late as 1800, the road wagon and ocean sailing services made it possible for mail, travelers, and goods to travel 150 km in 24 hours are the best. At the shot of the twenty-first century, most of the world has better services in extreme. While some places are better served than comparing to others, affordability and service quality are often at question, improved services are pretty much generally available.

 

The Council of Logistic Management defines logistics as, “that part of supply chain process that plans, implements, and controls the efficient, effective, forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customer requirement”. Nowadays the technology development in the logistics industry creates strategic opportunity to build competitive advantages in the organizations various functional areas in management especially in logistics and supply chain. The right selection of technology always gives the huge success. In logistics the technology mainly computes with information (increase speed of identification, data gathering), communication (processing, analysis and transmission) and automation (high level of accuracy and reliability) technologies.

 

In the worldwide the new technologies are using in logistics industry on developed countries. While in India the adoption of technology in the logistics is very slow due to lack of knowledge and awareness. However due to liberalization in Indian economy the competitive pressure results hike in all industries. The modern business is characterised by the growing capacity of supply, global competition and even the increase on the consumers’ expectations (Filho, 2001).To cope up the competition in the logistics it is necessary to adopt technology to increase work efficiency and retain the customers. to attract the customers in the logistics industry through the speed delivery of the goods to the suppliers is more important.

 

COMMUNICATION TECHNOLOGY:

Several classifications have been proposed in the literature to classify E-Business models. According to Torbay et al. (2001) most researchers suggest the business models in two dimensions: functional integrations and degree of innovation; type of relationships and degree of externality; power of sellers and buyers. In the earlier stage the communication is famous on either oral or written has very important role in business played for a success of business. It enables the customer service in fast and accuracy delivery using various technologies like Bluetooth, Global positioning System (GPS) and Global System for Mobile Communication (GSM).

 

Electronic Data Interchange (EDI);

EDI is a digital records interchange gadget increasingly giant inside the logistics zone, because of its capability to perform transactions easily, quickly and efficiently. This technology permits conversation among the different supply chain stakeholders way to use of a common language primarily based on a set of world requirements.

 

The benefits of using EDI technology in logistics involves:

·        Implementations of EDI benefits the companies in reduce the cost of sending documents.

·        The just in time manufacturing technology can be easily adopted with the help of EDI.

·        It help to improve the competitiveness of the customers in reduction if order cycle time.

·        Creating barriers for competitors to improve corporate trading relationship between parties in the supply chain.

 

Example – Wal-Mart the retail giant of USA is using this system for controlling the inventory movement.

 

MOBILE PHONE TRACKING;

The development of technology in communications has long since exceeded the individual ability to access others through mobile. Today, mobile communication devices are suitable as much more advanced and offer more than the ability to just carry on a conversation. Cell phone GPS tracking is one of those advances and it also suitable in logistics industries too and make work easier and faster.

 

Global Positioning Interface (GPS) and GSM (Global System for Mobile Communication):

A lot of companies want to go further than just monitoring vehicle movement to comprise tracking of other assets and resources outside (Walker 2005).GPS was made and recognized by the U.S. Department of Defence (DOD) and was originally run with 24 satellites. It was established in 1973 to overcome the limitations of previous navigation systems. GPS are space-based radio positioning systems that provide 24-hour, 3-dimensional position, velocity and time information to suitably equipped users anywhere on the surface of the Earth (Malladi and Agrawal, 2002). This is an intelligent automated vehicle tracking system. It  resolve the following problems such as, late arrivals to scheduled, improper use of company time and resources, safe driving, allocated routes, incompetent dispatching, and passenger’s dissatisfaction. This can lead to better traffic flow modeling and a better understanding of driver behavior. GPS technology has provided major breakthroughs in Transportation management (vehicle tracking, speed, waiting time, etc.).

 

 

Fig 1:GPS Tracking System

 

Fig: 2 Technologies and tools used in GPS tracking system development.

 

GSM technology is usually used in any part of the world and it is efficient to use. The information and intelligent technologies are the powerful combination of advance the supply chain monitoring and management capabilities from the basis to final destination. Some related works are focused on the integration of RFID, GPS, and GSM in certain fields. GSM localization is the second option to finding the location of a mobile device is another way to find out the location ofathing or a person. It depends on various means of multilateration of the signal from cell sites serving a mobile phone. The geographic position of the device is found out through various techniques like Time Difference of Arrival (TDOA) or Enhanced Observed Time Difference (E-OTD).

 

CONCLUSION:

In the communication technology the GPS and GIS technology based Logistics Management platform mainly explained in this article on technology development in the logistics transport industry. In this competitive world it is necessity to concentrate on the technology wise services provide to the customers for better services and it also helps to avoid retention of customers. So in logistics industry the satisfaction of the customer based on fast delivery of the goods to them as soon as possible. Through the technology development it is possible to track the goods and report the customers about their goods position and delivery period easily and also make it possible for quick delivery on goods.

 

REFERENCES:

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3.       IsaqMd et al., (2012), “Implementation of Logistics Management System based on Wireless Technologies”, Global Journal of Advanced Engineering Technologies Vol1, Issue3, Pg. No: 1-5.

4.       K.R. Prasannaa, M. Hemalatha, (2011) “RFID GPS and GSM based logistics vehicle load balancing and tracking mechanism”, International Conference on Communication Technology and System Design, Procedia Engineering, Pg. No: 726 – 729.

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6.       Roula Michaelides (2010), “Optimisation of Logistics Operations Using GPS Technology Solutions: A Case Study”, POMS 21st Annual Conference Vancouver, Canada, Pg. No.1-17.

7.       William L. Garrison, “Transportation Engineering and Planning” – Vol. I - Technological Changes and Transportation Development.

8.       https://www.researchgate.net/publication/261536511_GIS_and_GPS_Application_in_Mobile_Logistics_Business_Tracking.

 

 

 

Accepted on 11.08.2017                © A&V Publications all right reserved