Asian Journal of Management

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2321-5763 (Online)
0976-495X (Print)


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Assessing the Impact of Perceived Destination-based Service Quality on Tourist Satisfaction and Destination Loyalty using TOURQUAL Protocol

Author(s): Nibir Khawash, Arup Kumar Baksi

DOI: 10.5958/2321-5763.2017.00109.3

Views: 59 (pdf),       5371 (html)

Access: Open Access

Cite: Nibir Khawash, Arup Kumar Baksi. Assessing the Impact of Perceived Destination-based Service Quality on Tourist Satisfaction and Destination Loyalty using TOURQUAL Protocol. Asian J. Management; 2017; 8(3):688-694. doi: 10.5958/2321-5763.2017.00109.3


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Linking Consumer Trust, Repatronization and Advocacy with Intervention of Perceived Service Recovery and Zone-of-Tolerance

Author(s): Arup Kumar Baksi

DOI: 10.5958/2321-5763.2017.00048.8

Views: 11 (pdf),       4432 (html)

Access: Open Access

Cite: Arup Kumar Baksi. Linking Consumer Trust, Repatronization and Advocacy with Intervention of Perceived Service Recovery and Zone-of-Tolerance. Asian J. Management; 2017; 8(2):324-330. doi: 10.5958/2321-5763.2017.00048.8


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Developing a Communication Satisfaction Scale for Internal Marketing

Author(s): Arup Kumar Baksi, Amrita Aich

DOI: 10.5958/2321-5763.2018.00101.4

Views: 30 (pdf),       3833 (html)

Access: Open Access

Cite: Arup Kumar Baksi, Amrita Aich. Developing a Communication Satisfaction Scale for Internal Marketing Asian Journal of Management. 2018; 9(1):643-648. doi: 10.5958/2321-5763.2018.00101.4


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Asian Journal of Management (AJM) is an international, peer-reviewed journal, devoted to managerial sciences. The aim of AJM is to publish the relevant to applied management theory and practice...... Read more >>>

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DOI: 10.5958/2321-5763 


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Asian Journal of Management (AJM) (ISSN: print- 0976-495X; online- 2321-5763) is an international, peer-reviewed journal, devoted to managerial sciences. The aim of AJM is to publish the relevant to applied management theory and practice and identify both a compelling practical management issue and a strong theoretical framework for addressing it. AJM publishes Original Research Articles, Short Communications, Review Articles in all areas of managerial sciences. Topics covered are: Strategic Management; Services Management; Health Service Management; Education Management; Operations Management; Organizational Analysis; Financial Management; Organizational Planning; Policy Making and Decision Making; Ethics in Business; Motivation; Globalization; Training and Development; Recruitment and Selection; Industrial Relations; Virtual Technology; Change Management; Business Accounting Initiatives; Partnership Development; Organizational Behavior; Flexibility; Marketing Management; Operational Management; Financial Management; Pharmaceutical Management.    
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