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Author(s): Ratidev Samal, Sunil Kumar Pradhan

DOI: 10.5958/2321-5763.2015.00026.8

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Cite: Ratidev Samal, Sunil Kumar Pradhan. Extended SERVQUAL Attributes, Customer Satisfaction and Loyalty: A relationship study of Public Sector Banks in Odisha. Asian J. Management; 6(3): July-Sept., 2015 page 176-180. doi: 10.5958/2321-5763.2015.00026.8

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Asian Journal of Management (AJM) is an international, peer-reviewed journal, devoted to managerial sciences. The aim of AJM is to publish the relevant to applied management theory and practice...... Read more >>>

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DOI: 10.5958/2321-5763 

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