ISSN

2321-5763 (Online)
0976-495X (Print)


Author(s): Shyamasundar Tripathy

Email(s): shyamasundar.tripathy33@gmail.com

DOI: 10.52711/2321-5763.2022.00009   

Address: Shyamasundar Tripathy
Assistant Professor, KL Bussiness School, KL Deemed to be University, Guntur, Andhra Pradesh, India
*Corresponding Author

Published In:   Volume - 13,      Issue - 1,     Year - 2022


ABSTRACT:
Total quality management practice is a strategy of business-wide management to consistently increase the quality of organization by focusing on the needs and desires of organization to improve employee’s engagement, loyalty and performance. The relationship between overall quality control strategies and employee’s retention, loyalty and efficiency is mixed. Total quality management is a firm-wide management methodology for the constant enhancement of organization quality with an emphasis on employee’s satisfaction and retention. This paper aims at exploring and recognizing the effect on employee’s retention and satisfaction with full-fledged quality management activities and different methods of total quality. In order for a competitive edge to emerge and to boost corporate efficiency and employees loyalty an increasing number of companies use absolute quality control as a strategic basis. As a consequence of intensive global competition, the idea of total quality management was created. The concepts of total quality management, processes, tools and strategies are given significant importance by international business and competitive organisations.


Cite this article:
Shyamasundar Tripathy. Impact of Total Quality Management Practice on Employees Retention and Satisfaction. Asian Journal of Management. 2022;13(1):47-50. doi: 10.52711/2321-5763.2022.00009

Cite(Electronic):
Shyamasundar Tripathy. Impact of Total Quality Management Practice on Employees Retention and Satisfaction. Asian Journal of Management. 2022;13(1):47-50. doi: 10.52711/2321-5763.2022.00009   Available on: https://ajmjournal.com/AbstractView.aspx?PID=2022-13-1-9


REFERENCE:
1.    Munizu, M. The Impact of total quality management practices towards competitive advantage and organizational performance: Case of fishery industry in South Sulawesi Province of Indonesia. Pakistan J. Commer. Soc. Sci. 7, 184–197 (2013).
2.    Saffar, N. and Obeidat, A. The effect of total quality management practices on employee performance: The moderating role of knowledge sharing. Manag. Sci. Lett. 10, 77–90 (2020).
3.    Hoang, D. T., Igel, B. and Laosirihongthong, T. The impact of total quality management on innovation: Findings from a developing country. Int. J. Qual. Reliab. Manag. (2006).
4.    Sweis, R. J., Al-Mansour, A., Tarawneh, M. and Al-Dweik, G. The impact of total quality management practices on employee empowerment in the healthcare sector in Saudi Arabia: a study of King Khalid Hospital. Int. J. Product. Qual. Manag. 12, 271–286 (2013).
5.    Karia, N. and Asaari, M. H. A. H. The effects of total quality management practices on employees’ work‐related attitudes. TQM Mag. (2006).
6.    Prajogo, D. I. and McDermott, C. M. The relationship between total quality management practices and organizational culture. Int. J. Oper. Prod. Manag. (2005).





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