ISSN

2321-5763 (Online)
0976-495X (Print)


Author(s): Ojinga G. Omiunu, Funmilola O. Omotayo, Folake A. Longe

Email(s): lolaogunesan@yahoo.com

DOI: 10.5958/2321-5763.2021.00002.0   

Address: Ojinga G. Omiunu, Funmilola O. Omotayo*, Folake A. Longe
Department of Data and Information Sciences, University of Ibadan, Nigeria.
*Corresponding Author

Published In:   Volume - 12,      Issue - 1,     Year - 2021


ABSTRACT:
The significant roles small and medium-scale enterprises (SMEs) play in growth and development is acknowledged universally. They are known to be major contributors to national development, especially the socio-economic development of countries. As a sector, they create jobs and introduce innovative ideas or products, thereby contributing to nations’ gross development product. However, this important group is incapacitated by several factors militating against their growth, among which is the way intellectual capital is managed by them. The study, therefore, investigated the types of information and communication technologies (ICTs) used by the SME managers to manage intellectual capital. Survey research design was adopted. The population of the study is SME managers in Ibadan, Nigeria. Findings reveal that the SMEs understood the concept of intellectual capital, as well as the importance of managing intellectual capital to enhance the performance and productivity of their organisations, and as value drivers for optimal business performance. The SMEs managers used basic ICTs to manage intellectual capital, while the adoption and use of sophisticated ICTs was low. They possessed ICT literary skills, however, their technology and digital skills influenced the type of ICTs used to manage intellectual capital. The year of establishment of the SMEs determined their adoption and use of ICTs. The study recommends that managers of SMEs in Nigeria should acquire skills in using sophisticated ICTs to manage their businesses as well as intellectual capital.


Cite this article:
Ojinga G. Omiunu, Funmilola O. Omotayo, Folake A. Longe. Adoption and use of Information and Communication Technologies for Intellectual capital Management among small and medium scale Enterprises in Ibadan, Nigeria. Asian Journal of Management. 2021; 12(1):6-14. doi: 10.5958/2321-5763.2021.00002.0

Cite(Electronic):
Ojinga G. Omiunu, Funmilola O. Omotayo, Folake A. Longe. Adoption and use of Information and Communication Technologies for Intellectual capital Management among small and medium scale Enterprises in Ibadan, Nigeria. Asian Journal of Management. 2021; 12(1):6-14. doi: 10.5958/2321-5763.2021.00002.0   Available on: https://ajmjournal.com/AbstractView.aspx?PID=2021-12-1-2


REFERENCES:
1.    Adelman, S. Intellectual capital: a human resources perspective. 4(5). [Online], (2010). http://www.eiminstitute.org/current-magazine/volumn-4-issue-5-october-2010/intellectual-capital-a-human-resources-perspective [accessed 26 January 2019].
2.    Ahmad S, Mushraf AM. The relationship between intellectual capital and business performance: An empirical study in Iraqi industry. International Conference on Management and Artificial Intelligence IPEDR. 2011; 6: 104-109.
3.    Ajayi Aand Olayungbo DO. ICT Adoption in Small and Medium Scale Enterprises in Nigeria: An Assessment. International Journal of Research. 2014; 1(9): 889-897.
4.    Anagha K. Role of innovation strategy in organizational success-The case of Micromax Informatics Ltd. International Journal of Advances in Social Sciences. 2018; 6(2):139-142.
5.    Apulu I and Ige EO. Are Nigeria SMEs effectively utilizing ICT? International Journal of Business and Management. 2011; 6(6):207-214.
6.    Apulu I, Latham A. Information and communication technology adoption: Challenges for Nigerian SMEs. TMC Academic Journal. 2009; 4(2): 64-80.
7.    Apulu I and Latham A. Drivers for information and communication technology adoption: A case study of Nigerian small and medium sized enterprises. International Journal of Business and Management. 2011; 6(5): 51-60.
8.    Asiaei K and Jusoh R. A multidimensional view of intellectual capital: The impact on organisational performance. Management Decision. 2015; 53(3): 668-697. http://dx.doi.org/10.1108/MD-05-2014-0300.
9.    Becla A. Information society and knowledge-based economy - development level and the main barriers - Some remarks. Economics and Sociology. 2012; 5(1): 125-132.
10.    Bhatti WA and Zaheer A. The role of intellectual capital in creating and adding value to organizational performance: A conceptual analysis. The Electronic Journal of Knowledge Management. 2014; 12(3): 187-194.
11.    Bontis N. Intellectual capital: An exploratory study that develops measures and models. Management Decision. 1998; 36(2): 63-76.
12.    Bontis N. Managing organizational knowledge by diagnosing intellectual capital: framing and advancing the state of the field. International Journal of Technology Management. 1999; 18(6): 433-462.
13.    Bontis N and Keow WCC and Richardson S. Intellectual capital and business performance in Malaysian industries. Journal of Intellectual Capital. 2000; 1(1): 85-100. http://dx.doi.org/10.1108/14691930010324188.
14.    Bontis Nand Fitz‐enz J. Intellectual capital ROI: A causal map of human capital antecedents and consequents. Journal of Intellectual Capital. 2002; 3(3): 223-247.
15.    Boujelbene MandAffes H. Managers’ perceptions of intellectual capital: An empirical study in the Tunisian context. Management Science Letters. 2013; 3(5): 1381-1394.
16.    Bruque S and Moyano J. Organisational determinants of information technology adoption and implementation in SMEs: The case of family and cooperative firms. Technovation. 2007; 27: 241-253.
17.    Bulchand J and Rodríguez J. ICT for knowledge and intellectual capital managementin organizations. In: Joia, LA. (ed.) Strategies for Information Technology and Intellectual Capital: Challenges and Opportunities. Harshey, PA: IGI Global, 2007, pp. 168-187.
18.    Busaidi NSA, Bhuiyan AB and Zulkifli N. The Critical Review on the Adoption of ICTs in the Small and Medium Enterprises (SMEs) in the Developing Countries. International Journal of Small and Medium Enterprises. 2019; 2(2): 33-40. https://doi.org/10.46281/ijsmes.v2i2.437.
19.    Chaghooshi AJ and Panjeh SA. Investigation the role of customer capital in organizational innovation improvement using media variable “knowledge creation”. Global Journal of Management Studies and Researches. 2014; 1(3): 164-173.
20.    Chandramani PSand Viral MS. Effect of HRM practices on job satisfaction – A study on an Iron and Steel firm in Gujarat. Research Journal of Humanities and Social Sciences. 2018; 9(4):824-832.
21.    Cricelli L, Grimaldi M and Hanandi M. How assessing intellectual capital in ICT companies: A new model and an empirical study from Jordan. International Journal of Engineering and Industrial Management. 2011; 3: 51-73.
22.    de Carvalho RBand Ferreira MAT. Using information technology to support knowledge conversion processes. Information Research. 2001: 7(1). [Online]. http://www.informationr.net/ir/7-1/paper118.html# non95 [accessed 11 November 2019].
23.    Eng DPBand Unza DEB. The impact of adoption and usage of information and communication technologies (ICTs) in selected manufacturing and business firms in Zambia. Science and Technology. 2016; 6(3): 59-67.
24.    Deepa A. The role of leaders and managers in Business organisations. Asian Journal of Management. 2019; 10(3); 225-228.
25.    Eze NM, Ayigbe SF, Eberechi OO, and Jordan N. Information and communication technology applications in small and medium scale enterprises (SMES) funding in Nigeria: An impact assessment. International Journal of Finance and Accounting. 2015;4: 293-303.
26.    Fadaei M, Taleghani Mand Noghlebari ES. The effect of intellectual capital on organization’s financial performance. Interdisciplinary Journal of Contemporary Research in Business. 2013; 5(6): 275-286.
27.    Ferreira AIand Martinez LF. Intellectual capital: perceptions of productivity and investment. Revista de Administração Contemporânea. 2011; 15(2): 249-260.
28.    Geetanjali P, Suhira PM. A study on knowledge management practices in hotel industry. Asian Journal of Management. 2020; 11(2):133-138.
29.    Ghobakhloo M, Hong TS, Sabouri MS and Zulkifli N. Strategies for successful information technology adoption in small and medium-sized enterprises. Information. 2012; 3: 36-67.
30.    Han X. Intellectual capital and organization performance: interplay of knowledge management and human resources. Paper presented at the Research Project Report Conference of National Science Council, I-Shou University, Kaohsiung, Taiwan, 2001.
31.    Hamzah N and Ismail MN. The importance of intellectual capital management in the knowledge-based economy. Contemporary Management Research. 2008; 4(3): 237-262.
32.    Hashemnia S, Naseri Sand Mozdabadi S. A strategic review the impact of intellectual capital components on organizational performance in Sepah bank branches throughout Tehran province. Journal of Educational and Management Studies. 2014; 3(4): 46-56.
33.    Hsu I-CandSabherwal R. Relationship between intellectual capital and knowledge management: An empirical investigation. Decision Sciences. 2012; 43(3): 489-524. http://dx.doi.org/10.1111/j.1540-5915.2012.00357.x.
34.    Jamil CM and Mohamed R. Performance measurement system (PMS) in small medium enterprises (SMES): A practical modified framework. World Journal of Social Sciences. 2011; 1(3): 200-212.
35.    Jegede CT. Constraints of ICT adoption in Nigerian small and medium scale enterprises, Journal for Studies in Management and Planning. 2015; 1: 420-428.
36.    Kok A. Intellectual capital management as part of knowledge management initiatives at institutions of higher learning. The Electronic Journal of Knowledge Management. 2007; 5(2): 181-192.
37.    Kutllovci E., Shala, V., and Troni, B. (2012). Business strategy, the key determinants of SME growth in Kosovo. International Journal of Advances in Management and Economics, 1(3), 42-46.
38.    Laudon KC and Laudon JP. Management Information Systems: Managing the Digital Firm (Eleventh edition, global edition), Upper Saddle River, NJ London: Pearson, 2010.
39.    Lee C-Y. The impact of human resource configurations on intellectual capital in the Australian biotechnology industry. The Journal of International Management Studies. 2012; 7(1): 201-207.
40.    Mura M, Lettieri E, Spiller N and Radaelli G. Intellectual capital and innovative work behaviour: Opening the black box. International Journal of Engineering Business Management. 2012; 4: 1-10.
41.    Musa LF. Understanding binding constraints to small and medium enterprises (SMEs) in the Gambia: A critical review. Asian Journal of Management. 2020; 11(2):216-221.
42.    MuscaluE, Stanit AandConstantinescuML. The current state of quality management inhuman resources evaluation process in Romania public highereducation system, Journal of Human Resource Management. 2014; 2(2): 42-46.
43.    Mutiarin D, Moner YP, Nuryakinand Nurmandi A. The adoption of information and communication technologies in human resource management in the era of public governance. Public Policy and Administration. 2019; 18(2): 346–362.http://dx.doi.org/10.13165/ VPA-19-18-2-12.
44.    Mwila M and Ngoyi L. The use of ICT by SME’s in Zambia to access business information services and investments: Barriers and drivers. Journal of Global Entrepreneurship Research. 2019; 9(15):1-16. https://doi.org/10.1186/s40497-019-0145-7.
45.    Najar T, Dhaouadi Kand Zammel IB. Intellectual capital impact on open innovation: The case of technology-based sectors in Tunisia. Journal of Innovation Economics and Management. 2020; 32(2): 75-106. Retrieved July 15, 2020 from https://www.cairn-int.info/revue-of-innovation-economics-2020-2-page-75.htm.
46.    Ng HS and Kee DMH. The issues and development of critical success factors for the SMEs success in a developing country. International Business Management. 2012; 6(6): 680-691.
47.    Nduati NL, Ombui K and Kagiri A. Factors affecting ICT adoption in small and medium enterprises in Thika town, Kenya. European Journal of Business Management. 2015; 2(3): 395-414.
48.    Ogbo A, Ezeobi Jand Ituma A. Impact of intellectual capital on organisational performance: Evidence from Nigeria banking sector. Journal of Research in National Development. 2013; 11(2): 249-254.
49.    Olise MC, Anigbogu TU, Edoko TD and Okoli MI. Determinants of ICT adoption for improved SME’s performance in Anambra State, Nigeria.American International Journal of Contemporary Research. 2014; 4(7): 163-176.
50.    Ployhart RE, Nyberg AJ, Reilly G and Maltarich MA. Human capital is dead; long live human capital resources! Journal of Management. 2014; 40(2): 371-398. http://dx.doi.org/10.1177/ 0149206313512152.
51.    Rehman W, Rehman CA and Ilyas M. Linking intellectual capital and knowledge management with organizational performance: A meta-review analysis. Kuwait Chapter of Arabian Journal of Business and Management Review. 2015; 5(2): 63-73.
52.    Saeed R, Sami A, Lodhi RN and Iqbal A. Intellectual capital and organizational performance: An empirical study in telecom sector of Pakistan. Middle-East Journal of Scientific Research. 2013; 18(4): 517-523.
53.    Sanjeev D, Rajeshwari N. Impact of organisational values elements and employee engagement outcomes on business performance indicators. Asian Journal of Management. 2019; 10(3):190-202.
54.    Sharabati AAA, Jawad SN and Bontis N. Intellectual capital and business performance in the pharmaceutical sector of Jordan. Management Decision. 2010; 48(1): 105-131.
55.    Shin I. Adoption of enterprise application software and firm performance. Small Business Economics. 2006; 26(3): 241-256.
56.    Shoeb A. Human Resource Planning: Effective Performance. Research Journal of Humanities and Social Sciences. 2019; 10(4):1120-1124.
57.    Siddiq BI, Anwar TM, Adam YA. The effect of knowledge management on innovation capabilities in Sudanese industrial firms. Asian Journal of Management. 2019; 10(2):119-127.
58.    Singh RD and Narwal KP. Examining the relationship between intellectual capital and financial performance: An empirical study of service and manufacturing sector of India. International Journal of Learning and Intellectual Capital. 2018; 15(4):309-340. http://dx.doi.org/10.1504/IJLIC.2018.095895.
59.    SMEDAN and National Bureau of Statistics Collaborative Survey: Selected findings. [Online], 2013. Retrieved August 5, 2018 from http://nigerianstat.gov.ng/pdfuploads/SMEDAN%202013_Selected%20Tables.pdf .
60.    Stewart TA. Intellectual Capital: The New Wealth of Organizations. New York: Doubleday/Currency. 1997.
61.    Sule OE. African enterprise management paradigm: A multinational perspective. Asian Journal of Management. 2020; 11(2):213-215.
62.    Sumaira J, Natasha S. Revisiting strategic entrepreneurship in light of various models and theories: A conceptual study. Research Journal of Humanities and Social Sciences. 2019; 10(1):73-79.
63.    Umeh UF. The role of small and medium enterprises in the Nigerian economy. Master’s Dissertation Department of Management Faculty of Business Administration, University of Nigeria Enugu Campus, 1-75. 2009.
64.    Vishnu S and Gupta V. Intellectual capital and performance of pharmaceutical firms in India. Journal of Intellectual Capital. 2014; 15(1): 83-99. http://dx.doi.org/10.1108/JIC-04-2013-0049.
65.    Wu ILand Hu YP. Examining knowledge management enabled performance for hospital professionals: A dynamic capability view and the mediating role of process capability. Journalof theAssociationforInformation Systems. 2012; 13(12): 976-999.
66.    Yang CC and Lin CY. Does intellectual capital mediate the relationship between HRM and organizational performance? Perspective of a healthcare industry in Taiwan. International Journal of Human Resource Management. 2009; 20(9): 1965-1984.
67.    Zubair M, Ahmad N and Ahmed RR. Factors to promote knowledge sharing in Karachi pharmaceutical industry. Information and Knowledge Management. 2014; 4(4): 125-138.

Recomonded Articles:

Author(s): A.K. Jha, Sanjay Awasthi, Shantanu Paul

DOI:         Access: Open Access Read More

Author(s): Prachi Singh, Shilpi Gupta, Komal Sahu

DOI:         Access: Open Access Read More

Author(s): Gagneet K. Bhatia, Meenakshi Tyagi

DOI: 10.5958/2321-5763.2018.00010.0         Access: Open Access Read More

Author(s): R. D. Patil

DOI:         Access: Open Access Read More

Author(s): Surbhi Gupta

DOI:         Access: Open Access Read More

Author(s): Neetu Chhillar, Swaranjeet Arora

DOI: 10.5958/2321-5763.2020.00075.X         Access: Open Access Read More

Author(s): R.P. Saharia

DOI:         Access: Open Access Read More

Author(s): Sunil Shah, Dr A K Sapre

DOI: 10.52711/2321-5763.2022.00051         Access: Open Access Read More

Author(s): Aniruddh Vijay, Priyanka Singh

DOI: 10.5958/2321-5763.2017.00147.0         Access: Open Access Read More

Author(s): ArtiJha, Neha Singh, Shubham Singh Chauhan, Smita Mehendale

DOI: 10.5958/2321-5763.2018.00122.1         Access: Open Access Read More

Author(s): Shilpi Gupta, Prachi Singh

DOI:         Access: Open Access Read More

Author(s): Neeti Roy, Yogendra Jain

DOI:         Access: Open Access Read More

Asian Journal of Management (AJM) is an international, peer-reviewed journal, devoted to managerial sciences. The aim of AJM is to publish the relevant to applied management theory and practice...... Read more >>>

RNI: Not Available                     
DOI: 10.5958/2321-5763 



Recent Articles




Tags